Welcome To UniBankCard Payment Systems
With thousands of merchants nationwide, UniBankCard Payment Systems, understands that accepting credit cards and electronic payments in today's world is a "must" for your business. Not only does it provides a 30% increase in sales, but it also helps retaining your customer base. Let us help you open more door to the horizon for businesses.
As a registered ISO/MSP, we have all the tools and neccessary requirements to provides you with a personal touch when you need us. Your success is our victory by offering you the options that suits your business. Our core values are professionalism, profitability, and integrity.
The question is "How Can We Assist You In Your Growing Busines."
UniBankCard Payment System’s commitment to superior customer service clearly differentiates us from other payment processors. UniBankCard Payment Systems has in place a world-class, highly skilled team of experts who are specifically responsible for helping to ensure your success and satisfaction with our processing services.We strive for first call resolution on every call.In the event an issue is not resolved on the first merchant contact, most research and resolution is completed within 72 hours with the highest priority issues impacting operations being assigned resources first. UniBankCard Payment Systems’s customer service team is focused on the customer experience by measuring your customer’s voice through first call resolution and other continuously monitored and analyzed performance measures.
Unique toll-free numbers allow us to accurately and efficiently route calls through an ACD to Customer Services and Help Desk representatives trained to professionally answer questions pertaining to your specific industry or account. UniBankCard Payment Systems’s client services and terminal help desk are staffed around the clock with knowledgeable and experienced personnel. We provide and maintain call centers located both in the United States and internationally, as well as 24-hour data centers that monitor the production processes.
We offer a Technical and Customer Support Help Desk that is truly interactive. Representatives have on-line, real-time access to the transaction database as transactions are processed. In addition, they have access to merchant and terminal profiles that contain the information necessary to provide technical assistance. UniBankCard Payment Systems’s call center is a 24x7x365 operation.